Reply to Why is customer service *so* bad now?

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[quote=Anonymous]I have a $35-$45 an hour job for you all, no experience needed. We cannot find workers even for that pay. 
Customer service has gone down probably because they simply have no workers. The few workers they find can easily moved on to another low paying job. 
We have people without work permit who don't put up with bad treatment or working conditions and move to another job very fast.They think they can do better at the next place and they are right.
1997 when I was illegal, I ended up working in horrific places. Customers were not that bad,but the business owners were. I had no easy way of getting another job even when terrified of going to work. 
Many girls like myself were picked up and prostituted out or prostituting themselves as there were no jobs. My boss reminded us all how grateful we should be. 
I couldn't  even get a job handing out fliers for a business at $7 an hour; they asked for work permit. Things have changed and now businesses can't find workers for simple jobs, not even illegals.
We have youngsters who literally tell me that they work too much(3 shifts in one case) and want work/life balance. Good for them. I didn't even know what the heck that was back in a day (or a break required by law or a minimum wage required by law).
This pandemic made many people financially well off who previously worked in customer service. I'm one of them. 
Most of us at my restaurant have Robinhood accounts and trade often. This was not readily available 20-25 years ago. I started trading in Covid because there was nothing else to do but to sit on apps and youtube. I don't have to work as hard as I did before. I actually don't have to work a all. 
It's sad that I had to put up with very bad working conditions for years - ended up in ER from work a few times. Now that I have a good place to work, I don't have the energy anymore.
I'm glad that young people don't put up with any of it but I'm also jealous.
I will go in today and work somewhat slow brunch from 10-4, but I'm not happy about it. Twenty years ago my one shift was 12-hours for the pay of about $120-$150, but it was brutal without a break.
My boss holds on to me and my co-worker with all the might he has, because we still outwork the young people. Anyone under 40 seem to have different expectations when it comes to workplace and work.
So, if anyone needs a job, most restaurants are hiring. We are in Georgetown. It is not easy to find workers, because they cannot afford to live in GT. We do get some students, but ofcourse they won't stay for long.
Sorry to get off topic. I have not had a bad customer for a long time. Too many low wage jobs and not enough takers is to blame if you asked me, specially in DC.[/quote]

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