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Reply to "Problems with Pottery Barn Delivery questions"
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[quote=Anonymous]I ordered a rug online which was delivered. I realized it was going to be too big so I took it to the store to return. It was 10x14 or whatever so it was a bit of a chore to carry it into the mall. I didn’t open it and it was still wrapped in plastic. I returned it and left. The next day it was delivered to me again! They left the label on it and it came right back. I had to schlep the thing back again. I was so annoyed. Aside from the manager, no one working there seemed to know what they were doing. They acted clueless and confused. [/quote]
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