Reply to College Counseling

Forum Index » College and University Discussion

Reply to "College Counseling"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Just received an email this morning that Prepmatters is closing down the college counseling arm of their business, effective end of the week. It seems rather abrupt since many kids are still deciding. We have had good experiences with their tutors.[/quote] Did they give a reason for why they were closing down their college counseling services?[/quote]

I received that email, too.  I'm furious.  We signed up with them two years ago so that my child, who is now a junior, would have a space in their 2025 class.

But now they have abruptly closed their doors and leaving my child high and dry and needing to start over with someone else.  And we've already paid them a lot of $$$ - now we will effectively have to double pay if we want to find a new provider.  They couldn't even see the current juniors through to completion of the cycle.  This is so awful!

Someone asked if PrepMatters gave a reason for this sudden turn of events.  The email was short and curt and only said "With the many changes in recent years, we are no longer able to offer counseling services that meet our educational standards in a way that is financially viable."
[/quote] You should be requesting money back. How much were their packages?[/quote]

The whole thing with PrepMatters stinks!!!!

That they suddenly abandoned their junior 2025 students (and all their college advising student customers, really) leaving them high and dry is abhorrent.

As for how much we paid:

* We signed up during our child's freshman year and paid more than $2,000 up front with the understanding that this would ensure a spot in their 2025 student roster (they cap how many they take each year) - and we paid this up front with the understanding that the lion's share of the work would come the summer after junior year and into the fall of senior year.  I suppose they call this an "onboarding fee".

* In addition, we also paid them by the hour whenever we had consults with them re course selection, college visits, SAT or ACT, etc.

So now, we have to start over which will cause us more time and money spent.

Yes, my wife will be calling them this week to ask about the money.  We will take a tempered and empathetic approach but get very firm if needed.  [/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics