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Reply to "Booked through hotels.com and hotel doesn’t have my type of room. What do I do?"
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[quote=Anonymous][quote=Anonymous]For plane tickets, I always book directly through the airline. But it’s completely false that you can’t save money using third party sites for hotels. I compare the direct hotel price with the third party price before booking. And no, hotels will not usually price match. For example, Once on a road trip without a prior hotel reservation, I found a good rate on hotels.com, and we stopped. I asked the guy at the desk the cost for a room. He gave me a significantly higher cost than the hotels.com rate. I showed him the rate & asked for a match. He said they couldn’t match, but I could stand there in the lobby & book it on my phone @ hotels.com, so I did. Also, you should get a message directly from the hotel after booking via third party sites. [/quote] Yeah, I've had good experiences with hotels.com as well. I am platinum with them so have even been able to cancel and get a refund on "non-refundable" bookings. [/quote]
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