Reply to District Dogs Navy Yard location: puppy shoved/slapped and dies

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[quote=Anonymous][quote=Anonymous]I have never boarded my dogs there or done doggy daycare (and never will), but we went to one event they held so I am on their email distro list. Statement from them that came out yesterday:

[i]The past week many of you have reached out with understandable questions and concerns. As always, we are committed to providing you and the dogs you love the care and piece of mind that you deserve and have come to expect from District Dogs.

Everyone at District Dogs shares a common bond: our love for dogs. Understanding the significant role dogs play in our families, I was inspired to create an experience in which my own dogs would thrive. That's how District Dogs came into existence.

Our staff is compassionate and kind.  The actions of one individual do not change that fact or represent who we are as a dedicated community of dog lovers.

District Dogs’ mission is to create a safe and nurturing environment for the dogs in our care, as well as for our team members.  Exceptional staff selection, as well as thorough training, has always been central to our work, as well as a genuine source of pride.  Even so, we recognize (and embrace) that there is always room for improvement in all that we do.

Currently, all new employees receive extensive hands-on instruction from an experienced team member, prior to working independently. In addition, within the first few months of employment, team members are set up with a host of online learning courses, using FetchFind, a leading provider of interactive educational content for dog care professionals.  These courses include, but not limited to, (i) bite prevention, (ii) safe handling, (iii) first aid basics, (iv) daycare & boarding basics, (v) canine behavior & communications.

Going forward, we are building on this foundation and further strengthening our commitment to the professional development of our team members, as well as ensuring the safety and well-being of the dogs in our care.  These actions have already started and include:

Enhancing our training curriculum with the addition of the “Fear Free Boarding & Daycare Individual Certification Program,” which will equip our team members with additional knowledge and enhanced skills to perform their duties.

Adding in-person expert-led training programming for our team members on a variety of topics, including canine health & wellness, canine behavior & communications, dog training, safe handling, etc.

Reinforcing the importance of staff members being "Open and Honest" if they witness any unprofessional behavior.

To ensure continued transparency in these efforts, we will be adding a page to our website soon dedicated to these matters, as well as future safety and training initiatives.

You trust us to care for your pets, and these steps are a testament to how seriously we take that responsibility.

Warm regards,

Jacob[/i][/quote]
Blah, blah, blah.
Only an idiot would continue sending their dogs here.[/quote]

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