Reply to Avoiding AirBNB & VRBO Fees

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]This arrangement only benefits the renter.  As a host I don't see why I would do this to save a 3% fee on my end. As a renter you have a 16% fee which goes to airbnb but has nothing to do with the host. And occupancy tax. Which, again, hosts have nothing to do with that.[/quote]

Wouldn't it make sense then to split the total 19%? Then both parties have significant benefit.[/quote]

Not really since maybe 8% only adds up to $50 and I have no protection.[/quote]

The problem is that the renter pays the fees, and the protection is only for the owner. [/quote]

The renter can get travel insurance.[/quote]

If I have to buy travel insurance to be protected from scams, I'll rent from someone who doesn't charge ridiculous fees that are supposed to pay for their (bogus) "Book With Confidence Guarantee." [/quote]

PP here -- FWIW, I spent tens of thousands of dollars a year on VRBO, was very good at reading reviews, etc, and had never made a complaint, or had a complaint made about me, until the time I cancelled a $20,000 reservation well within the cancellation window, and the owner ghosted me. I spent hours on the phone with VRBO, wrote a letter to their legal department, and got zip from them. They claimed to have no way of contacting the owner other than the number I already had that was never answered. They wouldn't even give me a form to make a claim. Luckily, I had screen shots of everything and filed an inch thick pile of paper with my credit card company and finally got a refund from them about six months later. I will never use VRBO again.  Their deadbeat owner was worth more to them than the business of someone who spent tens of thousands a year on their platform.

In other words, their "guarantee" is worthless, and if I'm going to be on my own to document the deal and try to get a refund from the credit card company, I'll save the money on fees.  [/quote]

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