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[quote=Anonymous]I used to work in a hotel for many years and was shocked by what people took. Art work, comforters, pillows, linens, art work, even an ironing board. Many hotels have offered programs for you to buy the items in the room, but it sounds like you are saying they don't do that. Depending on where they are staying and what they are taking, some hotels will charge. There is a large difference between making a mistake and taking something vs. blatantly stealing stuff. When it comes to towels, for a hotel to charge a guest, it isn't all that easy. The guest could easily reply, "oh, I took that to the pool" or make up another excuse. I find it shocking what people people take from a hotel. Typically, the response is, "Well, I am paying for the stuff, so I can take it." It ultimately is what is driving up the cost of your average night rate. Even the shampoo and conditioner items. A hotel budgets only so much for each guest. Taking multiple items, causes higher costs...eventually. [/quote]
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