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Reply to "How would you handle an upset superstar"
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[quote=Anonymous]OP, I think you need to acknowledge a managerial shortcoming here on your part. Whenever promoting others, consider how others in the company might feel about, consider who might be upset for feel passed over, and then have a conversation about it before the promotion is announced. This is good management and something we do at my publicly traded corporation in HR and Legal. It helps retain talented employees and is an emotionally intelligent way to proceed, even if others here feel it is overkill. Part of being a good manager is communication and emotional intelligence. So I would apologize, explain to her how much you value her and that she will get her turn, and learn from this. [/quote]
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