Reply to Hotel that Doesn't Have...Tea?

Forum Index » Travel Discussion

Reply to "Hotel that Doesn't Have...Tea?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I work for an org that is planning a multi-day event at a hotel in Puerto Rico.  It is a large, major chain hotel in San Juan.  Our meeting planner reviewed our food and beverage orders with the hotel today today, and since she and I are both tea drinkers, she confirmed what type of black/breakfast tea they serve.  And the hotel told her that they don't have black tea.  Not that they are out-- they just don't stock it at all. I told her that is unacceptable and they have to either get some, or discount our beverage service rate if I have to purchase tea for all of the tea drinkers at the event.

Am I being unreasonable to expect that a major hotel that hosts large events should have breakfast tea available? I am accustomed to being given limited/bad tea options at restaurants so I always carry some in my bag, but I've never been told by a hotel that they simply don't carry it.

I realize that in the grand scheme of life this is not a big deal, but I have been attending/managing conferences for 20+ years and this is not an issue I've ever dealt with.[/quote]

See, the thing is, you did ask ahead of time if they had the tea you want because you knee it wasn't a given that they would have it. When you ask a yes or no question you should not be surprised that the answer was no, it is a legitimate answer. If you thought your preference for tea was ubiquitous as water you would not have asked about it ahead of time.[/quote]

She knew it wasn’t a given that they have her specific type of tea preference (ie that they only have basic Lipton yellow label and not earl gray) but to not have any hot tea available full stop is crazy for a major hotel/conference center anywhere in the world that caters to international guests.

[/quote]

She said they didn't have black tea, not that they didn't have any tea.  Which makes me wonder if the person she spoke with just didn't understand and thought black tea was a brand or something.  I'd just call back and ask what type of tea they carry.  [/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics