Reply to PSA - Avoid Stubhub if you care about attending the ticketed event

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[quote=Anonymous][quote=Anonymous]It’s worse for sellers. If that person couldn’t or didn’t transfer the tickets, their credit card is charged for the full amount you paid. It’s automatic. Meaning: stub hub have you no tickets and the seller gave the same amount to stub hub that you would have paid. And they still gave you nothing. [/quote]

To clarify: we’ve had horrible experiences with them as sellers. The rest of what I wrote doesn’t support that. I was just letting you know that stubhub failed to give you tickets and we’re paid by the seller exactly what you would have paid for the tickets. As for why stubhub is bad for sellers you’ll find lots of stories about it on Reddit but essentially:

Seller sells tickets. Stubhub gets the money immediately from buyer. seller transfers the tickets to buyer directly through Ticketmaster. Stubhub’s site shows the tickets were transferred. Their rules state that sellers don’t get paid until 2 weeks after the show date. Stubhub keeps the money that whole time and, of course, the growth in the aggregate of all those sales.

Date of show passes and buyer claims the tickets weren’t useable. 100% of the time, stubhub denies payment  to the seller. Seller then needs to upload proof to stubhub that the tickets were transferred. That worked for us BUT you’ll see on Reddit for lots and lots of people, stubhub rejected their proof and the sellers were out the tickets and the money on the sale…and the sellers aren’t told this until weeks after the show ended. (They have an additional two weeks after the show ends when they finally pay the seller. They do not tell the seller of the claimed issue with the tickets until the seller calls and calls to ask where the payment is.) if you read up on this - you’ll see what a racket it is. [/quote]

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