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[quote=Anonymous][quote=Anonymous]I feel really old. I would expect a call from the doctor's office to go as follows... "Hello?" "May I please speak with Larlo Jones?" "May I ask who's calling?" "This is Larla from Dr. Smith's office calling about your upcoming appointment..." [/quote] I know...I am old too. I always answer "Hello". If the person does not immediately identify themselves, my next sentence is usually "Excuse me, but who am I speaking to?" I do not offer my identity or confirmation of my identity until I know who I am speaking to.[/quote]
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