Reply to Anyone have a loan with Access Group? Was it sold this week?

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[quote=Anonymous]To the lawyer at 05/29/2012 12:04:

What ACS has been doing to people is beyond unethical.  Their bad behavior ranges from dirty tricks to outright violations of the law.  Just read what you've seen on this board to get a flavor.  Then add to that complaints you can find here:  http://www.complaintsboard.com/bycompany/acs-a51321.html, here: http://www.complaintsboard.com/complaints/acs-education-c224536.html; and here: http://www.consumeraffairs.com/finance/acs.html

The sheer breadth of problems people have had to deal with from this awful company is nightmarish.  It's a disgrace that the law is so poorly written and structured that ACS (and the lenders whose loans it services) can continue to get away with such bad behavior year after year.

The problem is that the violations ACS commits are so vast and comprehensive, their victims are so numerous, overwhelmed and decentralized, and their method of operation is so deliberately buttressed with labyrinthine levels of red tape, that every new problem actually inures to their benefit.  As long as the victim is either too poor to act or the infraction is not livelihood-threatening, ACS can rest easy because simple inertia and attrition will forestall any remedy.  They have no incentive to solve any problem raised unless and until someone with a badge comes knocking on their door, and that's simply not going to happen absent a massive, combined effort directed at lenders and the servicer alike.

It's [i]exactly [/i]the type of situation that the class action option was designed to deal with -- enabling ordinary people to band together and turn a multitude of small complaints into one formidable one.

A question to anyone out there:  [u]Has any progress been made or further information obtained re:  the class action attorney option raised in the previous post?[/u]  (Note, I am aware of the [i]Fensterstock v. ACS[/i] 2d Circuit July 2010 decision and the Supreme Court's recent [i]AT&T Mobility[/i] decision re:  class action arbitration provisions, which impelled the 2d Circuit to reverse and remand.)

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