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Reply to "Will no longer shop at Giant- annoying checkout machine"
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[quote=Anonymous]I somehow got myself signed up for a Giant customer panel a few years back. Definitely pre-Covid so at least 2018-2019. They ask about a ton of topics but never about the checkout situation apart from sometimes asking questions about the scan as you go scanners. Again, I’ve been on this panel for many years and they’ll ask about literally everything else in the store but they don’t want to hear customers’ opinions on the checkouts. They just don’t care. It’s somehow better for them to make a locked down environment of only one entrance open, restrictive self checkouts where you can’t scan and bag in your cart/basket, a big sign by the entrance scolding everyone about theft with the CEO’s stupid face on it, etc. They do not care. I’ve cut down on my shopping at Giant between their unpredictable stock and prices and feeling like they think of every customer as a potential shoplifter. [/quote]
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