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[quote=Anonymous][quote=Anonymous][quote=Anonymous]So can you not ask your cleaners to accommodate a simple request?

Last time I checked OP is the customer. All of you in favor of the cleaner sticking to her way or the highway, I have a question. Would  you expect a service provider, any provider, to accommodate one simple request and/or try to work with you? Of course you would. At  minimum you would ask. Then you could find a compromise at least. Why are the cleaners different? I was a service provider and within reason I would work to accommodate as many customers as possible. It's good for business.

So not only are there a ton of complaints about how hard it is to find a good cleaners but then you can't even ask them to do or not do one simple thing. 
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The problem wasn't asking.  The problem was not respecting her answer.  OP asked.  The cleaning woman said, no, I do a better job with paper towels and OP had to force the issue by making her use rags.  The cleaning woman did not want to argue, but didn't want to work for a control freak, so she cleaned the house as requested and then said that she would not do so again.  If the OP would have just respected the cleaning woman when the cleaner said that she could get things shinier with paper towels, everything would have been fine.  But, as far as the cleaning woman was concerned, she wouldn't do as good a job and she wouldn't do a job she was proud of with the conditions imposed by OP.  So, she resigned.  OP needs to learn not to be so pushy.

[quote=OP]We had a service (Ash Maids) coming every two weeks up until a couple months ago. We'd never been thrilled with them but too lazy to find anyone else. Finally in March I decided to find a new cleaner so we contacted someone that had received rave reviews. Turns out she sent her sister to clean our house. She's done a great job but last time she was here I noticed that she went through half a roll of paper towels. So, I thought I'd ask her to use our rags instead of paper towels. I was here when she arrived as I am working from home so I brought up using rags. [b]She said that she could get things shinier with paper towels and I said I'd prefer not to go through so many paper towels and would rather she use rags.[/b] That was the end of the conversation and she cleaned the house. 
[/quote][/quote]

The cleaning lady is the service provider and she could have said that she will accommodate the request to use rags, BUT fair warning, that things will not be as shiny as she could get them with a paper towel. I don't think OP was being a control freak, or pushy just by asking her to use rags. Why would the cleaning lady make such a big stink about the usage of paper towels as to say she is quitting because of being asked not to use them? If OP is okay not having everything sparkle because she still would rather have the cleaning lady use rags than what is the big deal? Why make such a stink about it and potentially lose a customer, who if happy, could bring in more customers and more money for the cleaning service? [/quote]

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