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Travel Discussion
Reply to "United just randomly reassigned my seats"
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[quote=Anonymous]Our worst was once when we were boarding. We had boarding passes with seats together. We missed preboarding due to a diaper blowout. We stood in line and I got on with the fussy baby. My husband had all the stuff and ended up a couple of people back at check in as some people pushed in front of him. When he gave them his boarding pass, he was told they had changed planes and there wasn't a seat for him on the flight---even though they had never paged him and he had a valid boarding pass. My phone was in the diaper bag he was carrying. I had no idea why he wasn't boarding. He couldn't contact me. They wouldn't give me a message. It wasn't pretty. I refused to sit down so they could shut the door. They threatened to call security. I didn't know where he was. I did eventually get off--they still hadn't told me where he was and why he hadn't boarded and someone else was in his seat. United told me that I voluntarily de-boarded and made me buy a new plane ticket. He got zero compensation for having his boarding pass revoked because the plane change was due to a "mechanical issue.". It was all handled in literally the worst possible manner. [/quote]
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