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[quote=Anonymous][quote=Anonymous]We were in Holland visiting my husband’s mother and other relatives. We left our Airbnb for the weekend to go to Paris. Just as we’re heading to the Louvre my husband gets a call that the police have been to our Dutch Airbnb. So have the fire department. We are very worried because we only took a couple of backpacks to Paris and most of our and our kids things are there plus we think we left the Airbnb in good condition.

Eventually we get more information that a pipe burst in the Airbnb and there’s flooding. The fire department turned off the water. The Airbnb’s owner is out of town in the Caribbean. Their parents came and checked it out and said it wasn’t too bad so that sounds good. They asked if we want to stay there when we get back from Paris but there is no water or electricity. Airbnb, the website, cancels our reservation after learning of this while we are still in Paris. We can only find a hotel to stay at back in Holland that has two bedrooms with two single beds in it for ourselves and two kids in the same city as my mother in law but at least we had someplace to go. My husband confirms with the owner that we can pick up our things from the Airbnb on Sunday when we return from Paris.

When we get back to Paris the Airbnb has a padlock on it and we cannot enter. The owner will not respond to us. We escalate the issue on the Airbnb website. My kids are crying because they can see their favorite stuffies through the window and we can’t go in. Eventually the Airbnb owner’s parents come and open it up and we are able to get our things. The flooding was worse than described and our clothes smell from sitting in water for two days. We spend the next day at a laundromat washing our clothes and things.

The next day half the family tests positive for Covid.

My kids first visit to my husband’s country wasn’t the best…[/quote]

Same poster. Forgot to add that when we eventually left it was last summer when Schiphol was having issues and we literally missed our flight by 5 minutes after standing in line for 4 hours. Took two more hours of lines to exit the airport and go to a hotel. Kids were melting down. Did make it home the next day.[/quote]

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