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[quote=Anonymous]SWA is going to be down for 5-7 days. Be ready to drive.

Here’s what’s happening per an SWA employee:

[quote][i]
PSA from a SWA employee since the company won’t give any info

On behalf of all employees: WE ARE SORRY! I will give it to you straight- this meltdown was caused entirely by Southwest. It was triggered by the storm, but the failure to recover quickly is on Southwest 100%. If you are still hearing “weather” almost a week after the storm, it’s not true.

Couple main points:

1. Please be patient with us. We desperately want to do everything we can to get you where you’re going.

2. This shitstorm is because the crew scheduling software went belly up and it almost all has to be unraveled over the phone with crew members calling scheduling. If we had better technology which eliminated the need for phone calls, this would have been fixed by now.

3. If you are able to find alternative transportation to your final destination- DO IT. Another airline, bus, train, Lyft, rental car, ANYTHING. Southwest WILL NOT be able to get you to your destination anytime in the next few days.

4. Like I said, it’s gonna take at least a week to get back to normal operations for Southwest.

If anyone has questions, I will try to answer them. I work ground ops at one of SWA’s hubs.[/i][/quote]

Source: https://www.reddit.com/r/SouthwestAirlines/comments/zw32yt/psa_from_a_swa_employee_since_the_company_wont/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
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