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Reply to "Anyone have a loan with Access Group? Was it sold this week?"
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[quote=Anonymous]Not to beat a dead horse here but I too got my horrible Access Group loan sold off/serviced by even worse ACS, and it is totally messed up. Mystery late fees like everyone has mentioned but also ACS got my name and address totally wrong in the switch. Not a typo - example: "Sarah" vs "Sara" - but actually just wrong, example: my name "Sarah" was changed to "Edward" and the address is not mine. I don't want to make any more payments because how do I know ACS even has the right to collect on my loan? How am I assured my payment is actually paying off the loan? Does "show me the note" work for student loans too? How can I get them to produce the promissory note? I'm never late on my payments and I will repay what I borrowed but the banks have to play by the rules too. Besides possible fraud, this raises concerns on identity theft and, security, and privacy issues. Do you guys know anyone I can talk to -- besides ACS who are completely unresponsive?[/quote]
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