Reply to VRBO won't refund Sanibel stay for next week

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[quote=Anonymous]I would dispute the charge with my credit card company.  I also would check Florida law on this. The situation re an Act of God IMO comes into play in examples like they had already started their rental, then the hurricane arrived or there was a power outage while they were there and had no a/c. Things beyond the control.

However, in this case it appears the home owner cannot perform and make the house available. For all we know this house may have even washed away.  It’s untenable and cannot be accessed. So it’s basic contract law. Sanibel cannot be accessed, the only road is destroyed, I believe the government is forcing people to leave. VRBO cannot deliver. You may have to wait until the date comes to get the refund but I wouldn’t back down. I would also take this to twitter and the press.

I had an OBX rental during the week of hurricane Isaias in 2020. The only way we would have gotten a refund was if there was a mandatory evacuation.  Otherwise we had to pay. [/quote]

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