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Travel Discussion
Reply to "VRBO won't refund Sanibel stay for next week"
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[quote=Anonymous]OP, I had a dispute with AirBNB over spring break, in which I was seeking a refund. AirBNB's customer service SUCKED, but I used this website to ID higher-ups at the company. I sent an email to all the execs I could find at AirBNB and within an hour I was assured that they would issue me a refund. So here's a link with VRBO contacts: https://www.elliott.org/company-contacts/vrbo-customer-service-contacts/ And here's an article that explains pretty well how to go about requesting a refund from corporate: https://www.elliott.org/answers/how-to-fix-your-own-consumer-problem/ Good luck! [/quote]
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