Reply to Worst Customer Experience Awards

Forum Index » Off-Topic

Reply to "Worst Customer Experience Awards"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous]Mark and Graham. My son purchased a weekender bag (see similar below) for me for Christmas. A few days after Christmas, I called to exchange the bag. Too big to fit under the seat on an airplane and it was off white canvas (ugh). BTW, it was not monogrammed, but because it had been on sale, no returns, exchanges etc. These people suck and I will never buy from again EVER!

https://www.markandgraham.com/products/canvas-and-twill-overnighter/?_br_psugg_q=weekend+bag[/quote]

You know your son is never going to buy you anything nice ever again, right? Poor kid.[/quote]

I am this poster. Believe me, my adult DS is unaware of my unhappiness with the company.  This item was simply “on sale”, not on clearance. I can buy an item on sale at Target and still able to return with a receipt within - number of days. I was willing to exchange, but they were unwilling to accommodate me, the consumer.  Following that experience, I went online looking for sympathy and found many unhappy customers, mainly with quality. I guess I was surprised that within days of Christmas, they were unwilling to work for me. Not the end of the world, but not a place I would ever give a second chance. [/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics