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[quote=Anonymous][quote=Anonymous]Verizon. Specifically the residential repair side. I had a horrible experience with a home repair person and could not reach anyone to tell them about it. The job was not completed correctly the first time, and I had to set up a second repair appointment. When I finally reached a human to make the second repair appointment, I explicitly requested that Someone other than the first repairman be sent to my home. I could not believe it when the original guy showed up. They must outsource all their repair work and there is no apparent quality control or local oversight of repair people.[/quote] Verizon. If I call Verizon for anything. Anything. They add insurance on my phone. They aren't supposed to be able to do this but they have done it so many times, then I fight them and file complaints with the FCC, BBB, etc. If you google, this happens to a lot of people. They get away with it every time. Only once did I get all the money they charged me back. I record all my calls with them because I'm going to try to sue them.[/quote]
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