Reply to Is it just me or did the quality of the baristas at Starbucks take a serious nosedive?

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Reply to "Is it just me or did the quality of the baristas at Starbucks take a serious nosedive?"

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[quote=Anonymous]I worked for Starbucks for about 4 years. It's definitely not the worst job I've ever had, but

-I think part of the reason SB offers such generous benefits is because they hire people who rarely use the benefits. I had SB insurance that I paid for but I never used it. I was 22 and healthy.
-When our store wasn't making enough money, the regional office would cut our overall staff hours, so, for example, if we closed at 9:00, we all had to clock out by 9:30 and could not deep clean. There are crews who won't clean when they have time, but often workers are just not allowed the time to clean
-as the pp said, we did all of our cleaning and sometimes it was disgusting
-We had to listen to mandatory anti-union voicemails
-we would get competing non-negotiables (you always need at least two partners in the store/you can only have this many overall staff hours) and knew that we could get fired if we broke one even though it just wasn't possible to meet the requirements
-I saw people get pushed out because they became too expensive or spoke up too much (I overheard a conversation with corporate about whether a longtime partner was part of a protected class, and he was not and got fired that day)
-customers. Some are great some are not. I worked for SB after the 3 partners were murdered in the georgetown store. About a week later someone forgot to lock the door when we were taking the trash out in the morning. A man came barging in to our store (chairs still on tables only a few lights on). I was so scared and told him "we aren't open, you can't be in here!" and he just started screaming at me. So many customer incidents (if you are two decades or more older than your barista, please don't ask them out. They aren't into you, they are just being nice as is required by the job.) but that was the scariest
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