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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I haven't had my hair colored since September of last year, so I reached out to my stylist earlier this week for an appointment. She followed up with a text scheduler confirming the appointment, and shortly after that, I received a second text with a service contract. In the contract, were about 15 questions. The first few pertained to Covid, which I thought were reasonable. However, the remaining questions involved deposits for service, retention of the deposits for no-shows, and a few other requirements that I found off-putting.

I will likely cancel the appointment and find someone else to do my hair, but just wondering if anyone else has encountered similar contracts for a stylist and if this is the new norm. For the record, I've been a client since 2019. [/quote]

Maybe if she was Jose Ebert I could see this  :lol:   There are more tactful ways of doing this - like a cancellation fee of $50 if you cancel in less than 24 hours. That is fair. Most of the rest is BS.[/quote]

If someone is significantly late, it ignited not be possible to provide the services that the client booked OR provide any services to another client. This is especially true for salons that, with COVID, no longer overlap client visits or have full waiting rooms. Do you feel there should be any penalty for this?  Sure, the salon can blacklist customers one by one, but that won’t be good for anyone. If salons have to eat all of the costs for inconsiderate clients, there will soon be even more of them permanently closing their doors.
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