Reply to My hairstylist now requires a signed contract before services are rendered.

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]OP here, below are a few of the requirements from the contract that jumped out. I'm not interested in being under contract for hair service so I will likely continue the at home haircare process. When I cancel, I am considering mentioning the contract and a few of the terms as being the main motivator. Another reason is that I've moved so I getting to her is now a 50 minute down the beltway.

4. I understand there is a 15 min grace period from start time *

5. I understand if I am more than 15 min late I will need to reschedule and will pay missed service in order to reschedule. This is to reassure all clients get their respected one on one time. *

6. I understand I must call/text soon as I am aware of my lateness or my appointment will be canceled. *

[b]8. I understand that all services are non-refundable and prices are subject to change and are non- negotiable *[/b]

9. I understand and agree that if I need to cancel my appointment I will do so 48hrs prior to service time. If I do NOT cancel within time frame I will be charged 50% of service *

10. I understand that all color services require a deposit when booking and will pay invoice when sent. (New and existing clients) *
I agree
11. I understand that the cancelation fee is 50% of the service fee if appointment is canceled 48hrs or less prior to appointment and appointment will not be rebooked unless service is paid *

[/quote]

F that. Prices are subject to change and non-negotiable? And if prices do change upon arrival are you still required to pay 50% of services if you then disagree? Becuase she's taking this contract to the next level, she'd then need to add verbiage regarding what happens if prices do in fact change. You should be permitted to back out of appointment without paying any cancellation or services fees.....though this whole idea is just ridiculous.

Find a new salon. [/quote]

+1  That jumped out at me, too.

I agree with you, OP, that some of the salons and stylists are going a bit crazy right now.  I don't know what the answer is but I can tell you that when I am paying as much money as I am, then I expect stellar customer service ... and I am not getting that.

I am not the enemy.  I am the person paying you hundreds of dollars every four weeks for a color job.  Start being nicer to me before I go somewhere else.  Because I am close to the edge.

Madison Reed, get ready cuz I may be coming back.[/quote]

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