Reply to Why is Bright Horizons so pricey?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]BH is like Starbucks. You are paying for a good latte. Not amazing but good. And it’s consistent. You know what you are getting. You don’t have to worry or think too much. That’s what you are paying for. You could get a less expensive latte somewhere else but you’d have to do more work to find it. [/quote]

I think this is right.  You know that there are at least [b]minimum standards [/b]you can confidently rely on.    [/quote]

Yeah, I wouldn't bet on that. The super expensive BH center I toured was beautiful but has had multiple complaints against it for things like giving medication to the wrong child. Really parents, you can do better than this. Tour different centers, check their licensing inspection history, ask to speak with current parents. It's the least you can do for deciding where your child will spend most of their waking hours.[/quote]
We had major issues with the BH in Rosslyn.

[b]For instance, one day they forgot to feed our infant for 8 hours.  We arrived and all of her bottles were untouched and she was red eyed and unconsolable in a crib.  None of the floaters in the room could tell us why she hadn't been fed.  They had no idea. Management had no idea either.[/b]

The center was also constantly out of ratio.  One morning there were 10 infants with one teacher.  I reported the center to the county for this.  They were subject to a surprise inspection and cited for being severely out of ratio. The county threatened to shut them down.  BH buried the notice on a bulletin board, hiding the citation from parents.  We left.

It's really hard to find infant daycare slots or we would have left sooner.[/quote]

This is an EGREGIOUS violation that you should've reported immediately!  You would've been interviewed by VADSS if you had done that and they can't hide from the violations.  They are posted on the VADSS website.  In fact, every inspection is posted with every little violation.

Not feeding an infant for 8 hours is cause for them to be shut down immediately!

I'm a VA preschool director and we've had one tiny little complaint (think paperwork) after which VADSS was all over us for days!!

People - REPORT these kinds of violations.

Also, Bright Horizon's business model is to get FREE OR REDUCED rent from office buildings, companies, etc. in exchange for giving employees in those buildings priority.  They're not paying high rents or high salaries to justify the high tuition.  They're owned by a private equity group.  Think about that.....[/quote]

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