Reply to Why does checkout at Macy’s take so much longer than Target?

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[quote=Anonymous]I worked part-time at Macys in the late 90s.  They understaffed even then. I was in Housewares, so no hangers and security tags to worry about, and we had bigger counters back then, but they did always require us to push the credit card and thank customers by name.  I had a hard-to-pronounce last name, so I only rarely did it because it was always so awkward.  They also started the 70 minute Christmas music loop before Thanksgiving and I wanted to scratch my ears off by Dec. 5.

At least now if you have a macy's card, the coupon options pop up automatically on the customer card swipe machine, but it's still tiresome.  My housewares manager usually managed to have us appropriately staffed, but inevitably if she wasn't there that night (when I worked), one of us would get pulled to lingerie or bathing suits or something -- departments that were always a disaster to clean up.  And we never knew their stock rooms so it was painful.  Once they pulled me to shoes, and it took me forever to find the shoes in the back.  [/quote]

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