Reply to If you need a device but can afford one

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[quote=Anonymous][quote=Anonymous]Teacher here. I have had multiple students have issues not being able to log into TEAMS and Clever. During summer school I would fill out requests for help each day and the families that had personal devices never received assistance. When filling out the ticket it said that it would take 5 days for a response. That is a lot of instructional time that was lost. And again the families never received assistance. I was told that families with personal devices were not a priority and that it would be better if the family had a DCPS issued device. When problems arose with my students with DCPS devices the families were able to bring the device to the school and swap it out right away.[/quote]

This! My school (charter) will provide technical support via phone for non-school devices for software/program issues but if it's a school issued device, they will easily swap it out. Several families that started with their own device ended up requesting a school device late after the initial ordering and distribution had been done.

To the OP and others with means, if you get a school device consider a donation to your school or PTA for families with needs. We've had families request desks, seating and supplies as they don't have a place for their kids to engage in online learning. [/quote]

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