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Reply to "Who to call when internet lines are physically cut?"
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[quote=Anonymous]Thanks again everyone. FWIW I live in DCUM land while mom lives out of state. I’m still investigating. And re: emergency services and copper lines it is a huge problem especially in a place with a lot of seniors on social security and maybe small pensions. It is ridiculous for AT&T who owns the wires to blow things off by saying they’re trying to go off wires when they have paying customers now. If customers are paying for a service you still offer, then you darn well need to provide service. And as some have noted, it may a legal issue as well. Re: upgrading services to allow tethering and reasonable, regular internet access — it requires upgrading from senior/low income basic plans to premium services.[/quote]
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