Reply to Who to call when internet lines are physically cut?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Where is this?[/quote]

It isn’t in the DCUM area but think of places like inner city Baltimore or Anacostia pre-gentrification.[/quote]

This forum is primarily for the DCUM area. We know what options are available in the DC area. Not knowing where you are allows no one to give you specific information, not that we'd know it. Your options are location-specific. [/quote]

You’re funny.  Her service provider is at&t, which is national.  I’ve been investigating options for tethering devices to her cell as a hotspot.

I’m sorry, but the question isn’t really location specific other than public hotspots via Cox aren’t nearby.  All at&t calls (including a whole host of numbers I’ve found) are routed to the tech center.  I want to get someone on the phone at a higher level.  And the problem is bigger than just my mom’s neighborhood.  There are other places across the problem that face similar challenges as we become more tech dependent (much of it AI for support), and companies want to get away from wire.  Tack on the fact that new solutions aren’t always comparable in price.  [/quote]

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