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[quote=Anonymous][quote=Anonymous]I've been with Kaiser my whole life, except for about 5 years in my 20s when I went with Blue Cross. I am a big fan and have received excellent care including emergency room visits, surgery, specialists, etc. The doctors respond to online messages, I can schedule everything online and order Rx online. They are progressive on women's and children's care (well visits, BC, etc) and preventative care like smoking cessation and flu shots.

The two things Kaiser is *not* good for are mental health care, and sleuthing unusual diagnoses. If you have a diagnosis they will get you excellent care, but they don't like to do Dr House tests for rare conditions.[/quote]

I agree with the previous poster absolutely.  We had Kaiser for >20 years and were overall thrilled with them.  My son was bit by a copperhead, and the hospital bills were over $200,000 and we paid less than $500 out of pocket.  But we switched away because they were completely incapable of providing consistent access to a single therapist, and for a teenager who is skeptical about the whole therapy concept, having to tell his story over and over to different strangers was a nonstarter.

The other thing that I'd flag, having had 2 babies with them, is that you have no idea who will be delivering you.  It's whomever is on duty at the hospital that day or night -- and they'll switch mid-labor if their shift end.  They explicitly encourage you to rotate through all the doctors for your OB visits to increase the odds that you'll have met them before you're actually in labor.  [/quote]

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