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Reply to "Small business owner - Found an employee watching videos on her phone. WWYD?"
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[quote=Anonymous]As a consumer, I observe this frequently. It bothers me. If two colleagues are in conversation and a customer walks in- one employee tenda to notice and acts accordingly..... on the phone this is not the case (perhaps more engrosssing?). I have often felt I was interrupted the person’s viewing, texting, readin, chatting to pay for a item. Or it takes longer. I don’t envy most employers as folks seem o engage this way often - hourly, service and even professionals. [/quote]
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