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[quote=Anonymous][quote=Anonymous][quote=Anonymous]NP here-I think one of the reasons some people are so upset is that this really screws over their highest usage clients (who also, I think, tend to be their most vocal and loyal customers). [/quote]

Yes.  This is exactly it.  Another annoying thing is for those that frequent the off-peak classes, it would be incredibly annoying to purchase a single class every time you book one.  For those that have complained, has anyone received a response yet?  Would love to hear how they plan on smoothing this over.

Do people truly think they are raising prices because they need to or because they can?  I haven't noticed any significant drop in attendance in the classes I've been to.  The only exception being some of the newer coaches that have less of a following.  [/quote]

I emailed my studio manager to ask where to send feedback, but haven't heard back yet.  I couldn't find contact info for the executives on the website.  May post a negative review on Yelp if email gets no response.  I'm taking class tomorrow morning, so will ask my coach then where to direct feedback.

If they *need* to raise prices, they should be clear about why.  Where is this extra money going?  My kids' pricey daycare raises rates every where, and they always tell us exactly where that money goes.  You know, treating us like adults.[/quote]

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