Reply to Does Zappos ever turn off the tap?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]It's like insurance.  A minority of people return a lot but that's counterbalanced by the many people who order things and don't return them.  Plus they build the cost into their business model.  How hard is that to understand?[/quote]
I'm saying that may be true, but posting it snottily on DCUM is different from proving it. Any proof for these assertions about profitability, deals with UPS and the rest? can read an annual report (can you?) but the proof of your assertions is on you, sweetie. How hard is that to understand?[/quote]
NP here.  And while I agree that proof of any specific assertions is on the asserter, it's not wildly ridiculous to suggest that a company wouldn't have/continue a policy that was hurting them or that it's unnecessarily rude to fling insults at someone who takes advantage of a business's stated policy.

I'm glad OP asked the question, because I'm a shameless returner.  I don't get the virtue signaling of suggesting that people who never return are somehow better shoppers/customers.  Let me guess, you guys also brag about your unused vacation days?[/quote]

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