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Reply to "Back-dating Natural Gas Bill, almost 3 years of it, how much am I looking at it?"
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[quote=Anonymous]As others have mentioned, WashGas in particular implemented some "improvements" to their billing system that were an absolute disaster, even for customers who had had online billing set up for years. I can't remember when it started and stopped, but there was definitely a stretch of 6 months-1 year when I got bills erratically or not at all. So: I could totally see how they might have failed to get your account set up properly. I would strenuously resist paying any late fees. As for usage--for my smallish brick SFH, my bills run about $100-$150 in winter months and $20-$40 in summer months--last 2 years were in the $800 range for the year as a whole.[/quote]
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