Reply to I am a DC uberX driver since 2013 and have SEEN IT ALL...so please, AMA

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Reply to "I am a DC uberX driver since 2013 and have SEEN IT ALL...so please, AMA"

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I have read this whole thread.  Fascinating.  Many thanks for answering all of the questions.  Here is mine:

I get what you say about not making the driver wait because he/she is not getting paid for it.  But, can I just text the driver from my house and tell him to "start the meter" even if I haven't left the house.  I'm happy to pay for the wait if there is way to do this.[/quote]

This one sort of got off-track so I'll answer it all here.  Telling a driver to "start the meter" really doesn't help anything. If you take ten minutes, I've made $1.70.  I could have cancelled at five minutes, made $4 instantly, and then be on my way to making more. I do this for the money, not because I want to be your personal chauffeur. Once a driver starts a ride, the option to cancel as a no-show is gone.  Every driver has a few regrets of "starting the meter" only to really get screwed because of it, so we're all a little wary of doing it.[/quote]

But why would you want to cancel when you have a rider who's about to get in your car?

[b][i]If I see you walking up, sure I'll wait the three more seconds.  But if the five-minute countdown runs out, I do a quick 360° look around the car to check for someone approaching and if I see no one, I'm cancelling as a no-show and collecting the $4.  The ONLY way you get a little more time on the clock is if it's a surge ride. [/b][/i]

[quote]Bottom line: Request the ride, see the estimated arrival time, and try your best to be timely.  The estimated arrival time is pretty accurate and good drivers, myself included, can shave a couple of minutes off it.  I get it from your end too, things come up and you're running behind.  But in this transaction there is a human being on the other end who is literally hustling his/her ass off to reach you and then get you where you need to go. [/quote]

But see, when you arrive early, I'm likely to not be ready because I'm using the estimated arrival time as the amount of time I have before I need to be outside. So although you're thinking you're doing me a favor by being early, I'm still thinking you'll be there in ten minutes instead of eight.

[b][i]The service is meant to be quick, safe, and [u]efficient[/u]. That's the bottom line.  After reading all your responses, it's obvious that your time really is more valuable than mine.  You get a notification on your phone the instant I pull up.  Grab keys, wallet, phone and go.[/b][/i][/quote][/quote]

No need to be rude, OP. I never said my time was more valuable than yours. I'm just asking so I understand it better. I want to pay you if you have to wait for me, but it sounds like that's just not an option. Fair enough; that's why I was asking.[/quote]

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