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Reply to "Addressing people with "Hi" and using exclamation marks in emails at work"
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[quote=Anonymous][quote=Anonymous]OP, I agree with you. Tone is very hard to judge in email and I’d rather err on the side of approachability. [/quote] Agree. Also, there are many different greetings and salutations other than "Hi" to choose from. Also, what works best can depend on context (how often do you email with this person, is it a quick follow up or a new and significant topic, etc). Exclamation points add warmth, but can start to feel casual and juvenile if overused. There are ways to convey warmth, collaboration, or trust without using exclamation points. [/quote]
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