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Reply to "What's protocol if a restaurant gives you 100% the wrong order for to-go (not realized until home)?"
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[quote=Anonymous]Okay, so I was immediately offered a full refund or credit. I wanted the refund. But it was super loud/busy when I called and as I was giving him my credit card info, the phone disconnected. Called back and no answer. So I called back Sunday. Then I received a call back late this afternoon. They couldn't just reverse the charge, they needed my credit card number - twice. In sum, it took far more effort than it should have for this credit to go through. I have now cancelled the credit card and ordered a replacement.[/quote]
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