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Reply to "Doctor was 45 minutes late after appointment time"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]As a provider, I often run late because I actually listen to my patients. If a patient complains about the timing, I apologize profusely and then do my absolute best to see them in 5 minutes or less. It is what they wanted me to do with the ithrrs, so that is what they can have. I work in an obgyn field. Every time you read about maternal mortality and morbidity in the USA, or that it takes 10+ years to diagnose endometriosis (takes a 15-20 min detailed interview), I assure you these docs run on time. I would love to have a scheduled 30 min appt to see each patient, but it is unrealistic.[/quote] Listen doctors, your patients are not morons. We know the doctors that run late because they spend time with each patient, listening attentively, and the ones who cannot manage themselves if their practice depends on it. We know when doctors are late for emergencies -- because when it's an actual emergency -- the staff and doctor let you know. We know when are BSing us because you were late due to bad scheduling. [b]You actually could schedule 30 min appt per patient. You've just decided that it's not financially worth it for you.[/b][/quote] To be perfectly honest, the practice would have to close. It wouldn't just not be financially "worth it", but it would be unsustainable because the practice needs to pay rent, pay secretaries, pay medical assistants, buy office supplies, buy medical supplies.... and reimbursement from insurance will be the same per patient if I schedule 30min per patient or 10min per patient. If I schedule 10min per patient, the practice can stay afloat. If I schedule 30min per patient, that's 33% of the reimbursement!! That's like saying your salary is going from 100k a year to 33k but your fixed costs are staying the same and you have no flexibility to downsize. Because GlaxoSmithKline certainly doesn't care that I don't have enough money to buy their vaccines for my patients anymore (for one example). Your issue is with insurance companies, not us. [/quote]
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