Reply to Doctor was 45 minutes late after appointment time

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]
1. "It takes far too long to get an appointment."
--> schedule more patients per day

2. "I have to wait too long for the appointment I made, and it's too short a visit."

Pick one. Either one, just commit. Or go concierge, I suppose.[/quote]

1.  Run on time.
2.  Inform your patients when they arrive how late you are running and when they can realistically be expected to be seen.

Pick one.  Either one, just commit.  Or be totally inconsiderate and have your patients waiting an undetermined amount of time without any communication at all, I suppose.[/quote]

Neither of these will ever happen, so either resign yourself or stay mad. [/quote]

Why can't #2 happen?[/quote]

Because there are too many moving parts to estimate when you will be seen. And heaven help them if they make an estimate and are wrong! Your wrath will rain down on them.[/quote]

"too many moving parts."  If only you had decades upon decades of experience to call upon.  I am certain that successful practices have this figured out already.  Look at all of your excuses! Lame.[/quote]

Instead of making up endless excuses, why not treat this as an opportunity to do better? Reach out to successful practices and figure out the key practices. 
[/quote]

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