Reply to People taking their dogs into CVS, and other places that sell food

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[quote=Anonymous][quote=Anonymous]

Doubt it.  My BIL owns a restaurant and he said it is now rare to go a week without at least 1 dog being brought in.  Of course, they are always "service" dogs.  So, the only questions he's legally allowed to ask is: is that a service dog for a disability?  What service does it perform?  That's it.  He can't ask for the dog's paperwork, can't ask what the disability is, or ask what service the dog performs.  He knows that most are not real service dogs based on their behavior (ie: doesn't lay quietly or stay seated by the owner) because we do have a blind relative with a real service dog and know that dog's behavior when working.  The only recourse he has is if a dog is really out of control, then he can ask them to leave.      [/quote]

There is some minor recourse that your BIL has.

[url]https://www.fastcasual.com/articles/treatment-of-service-dogs-at-restaurants-and-the-law/[/url]
[quote]So when can you legally ask a person and their service dog to leave the premises? Again, the Department of Justice has been very clear that there are only a few instances in which a team may be excused from a place of business:

• Aggressive behavior (such as growling, lunging, snapping at people or other animals)
• Urinating or defecating inappropriately
• Inappropriate barking
• Unwanted attention towards other patrons
• Eating off the floor or tables
• Disruptive behavior requiring excessive efforts from the handler to control the dog
[/quote]

So, if your BIL sees inappropriate behavior from a "service animal" from the above list, he can ask the patron to control their service animal and if they cannot, then he can ask that the person and animal leave.  So, those difficult yappy dogs can be asked to leave.  The dogs that won't sit down and approach other tables and disturb nearby tables can be asked to leave.  The ones that get fed by their owners in the restaurant can be asked to leave.[/quote]

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