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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]If i knew hot food would help calm my child I would purchase some right before getting on the plane (asking wherever I was ordering it from make it piping hot) and give it to her on the plane. Or I would pony up the cash and buy a first class seat. This isn't rocket science. IF the parent really knew her child she would be prepared. This isn't a special needs issue, it's a stupid parent issue.[/quote]

Yeah, maybe, but haven't we all made bonehead parenting mistakes.  My issue here is the mom's actions when she realized her daughter needed food.  She informed the flight crew that her daughter had the potential to become violent, that the triggers for violence were present and that mom could not control her and prevent the violence.  The flight crew then had to make decisions.  From what I can see, the flight crew made two decisions:  to take action to try to prevent the daughter from becoming agitated (or maybe more agitated - can't tell what her state was before the food), which was to give her food and to prevent injury or harm to passengers if the efforts to prevent problems were not successful (which was to divert).  In this case, the girl was fine in the end, but once the decision is made to divert, there is no going back.

United was in the position of predicting and did the best they could.  They are damned now because the girl was fine, but had they not diverted and the girl become violent, then they would have been damned for that decision.  No one has a crystal ball.

Thing is, when the mom had a problem, she really should not have said that her daughter might become violent and she was unable to control/prevent it.  We all live in the post 911 era.  Given that mom travels a lot, she should know better.  Sounds to me like mom was really tired after a trip across country to Disney and acted poorly.

[b]And, I'm not convinced this is a training issue either.  If someone tells the flight attendant that their child has the potential for violence, the triggers are present and they cannot prevent nor control their child, what more did the flight attendant need to know?[/b][/quote]

They need to be aware of the American with Disabilities Act which requires businesses open to the public to make their facilities and services available and usable by people with disabilities. I am aware that they need to balance accommodations with the safety of other passengers, but in this case, the girl was not causing any problems. The mom asked for warm food. That's not a crazy demand. It's a small request.

Kicking the girl off the plane because she *might* become disruptive is a huge violation of the ADA. The airline has a huge problem and is going to get their [b]ass handed to them[/b]. [/quote]

NO they will not and you are absurd.  First as much as an airline can accommodate ADA they cannot predict, assume, and or care for someone with violent behavior.  Just because an individual has a mental disorder, incapacity, etc,. does not mean that safety rules for ALL will be bent.  But go ahead and spin it how you want....you will argue BS until you are blue in the face.[/quote]

What violent behavior that occurred are you referring to? What was it you were saying about spinning it how you want?[/quote]

Ha you are too funny!  Lets wait and see what the flight attendant has to say....mmmmkay![/quote]

No, let's see what the other passengers have to say. Flight attendants will "spin" just as you accuse others of doing, considering they're party to a lawsuit now. But it's curious how everyone is saying "but she was violent! There were threats of violence! Mom couldn't control her kid!" When in fact, by other passengers' accounts, there was no violence, there were no threats of violence, and mom did in fact control her kid. But let's see what these impartial other passengers have to add. Mmmmmmkay?[/quote]

You cannot read!  I did not say she was violent...and no other poster has said that.  There was a threat of violence.  And guess what....even if the word violence was not used....scratching it violent behavior.  But you are dead set and crucifying United and anyone who agrees with them.  Maybe you can create an airline where anyone is free to do whatever their little hearts desire.  Goodluck![/quote]

Oh please. "Threat of violence" "need to protect other passengers from violent behavior," blah blah blah. The kid never was violent, there was no threat of violence. Scratching oneself is not "violence" and no other passengers were at risk. I believe anyone else on that plane other than the employees, and OK, let's say even mom. The passengers were incredulous that they were getting kicked off, per the posted video. That's kind of all I need to see. If you honestly thinking scratching is reason to land a plane, also please feel free to go create your own airline. Pure absurdity. [/quote]

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