Reply to VRBO won't refund Sanibel stay for next week

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I get that maybe legally OP is out the $.  However, it’s just wrong for the owner to not refund the money given the condo is uninhabitable.  It’s unethical and bad karma.  [/quote]

No, it isn’t.  People get what they pay for in this context.  People generally turn to VRBO or AirBNB when they don’t want to pay higher rates to rent a house through a rental company or pay for a hotel room/suite.  But as the NYT article posted a page or two back shows, those bargains come with drawbacks.  People who paid for hotels or rented through established rental agencies are generally getting refunds or credits for a future stay, because that’s one of the benefits you get when you pay more for these services/facilities.  If you go the discount route *and* you go even cheaper by not buying trip insurance, you are getting the bargain you chose if you aren’t entitled to a refund, and there is nothing unethical about holding someone to their agreements. [/quote]

Not necessarily - again if you don’t purchase the hurricane insurance with the established rental agency you are out of luck![/quote]

That is very true, but in that case they typically offer an option to purchase trip insurance through them if you don’t want to find it on your own.  Obviously there are exceptions so people should always read the rental agreement no matter how they found the place, but you are more likely to have options with a rental company than renting straight from an individual owner (which is effectively what VRBO/Airbnb are).[/quote]

You also need to be very careful about what the hurricane insurance covers- sometimes it’s just the days where there is a mandatory evacuation, not two weeks later when the WEATHER is fine but the property/services might not be.[/quote]

Agreed.  Trip insurance is another area where you get what you pay for.  If you go really cheap, your coverage will probably be very limited.  It usually isn’t that much more expensive relative to the cost of the trip to get cancel anytime for any reason trip insurance.[/quote]

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