Reply to VRBO won't refund Sanibel stay for next week

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I get that maybe legally OP is out the $.  However, it’s just wrong for the owner to not refund the money given the condo is uninhabitable.  It’s unethical and bad karma.  [/quote]

No, it isn’t.  People get what they pay for in this context.  People generally turn to VRBO or AirBNB when they don’t want to pay higher rates to rent a house through a rental company or pay for a hotel room/suite.  But as the NYT article posted a page or two back shows, those bargains come with drawbacks.  People who paid for hotels or rented through established rental agencies are generally getting refunds or credits for a future stay, because that’s one of the benefits you get when you pay more for these services/facilities.  If you go the discount route *and* you go even cheaper by not buying trip insurance, you are getting the bargain you chose if you aren’t entitled to a refund, and there is nothing unethical about holding someone to their agreements. [/quote]
I don't think that is the reason people rent through AirBNB or VRBO.  It's not cheaper than rental agencies.   It's because it's hard to find those local rental companies in other areas especially with reviews.  
I am 100% in OP's favor.  Basic contract law and the renter can't provide habitable accommodations.  This is from someone who ate the cost when we couldn't travel due to covid. [/quote]

Why were you unable to travel?  I am the poster who just shared our experience with a rental in OBX in 2020.  The island was closed to visitors at that time due to covid so we literally could not get onto the island, so perhaps fairly comparable to the situation OP may be facing next week.  But if we couldn’t travel because one of us came down with covid or we just didn’t feel safe traveling generally, I wouldn’t have expected any special accommodations.[/quote]

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