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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Our enterprise rental car broke down on us on I-75 in Georgia causing us to miss our flight and have to rebook to another airport and take a $150 Uber to Dulles to get our bags and not only did enterprise not waive the rental fee [b]they tried to say we were responsible for the damage to the car and they claimed we put diesel fuel in it.[/b] Every single company is absolutely out of their minds right now so good luck to all of us trying to navigate travel this summer [/quote]
That’s a pretty easy thing to prove. Hopefully you were about to successfully dispute the rental charges![/quote]

You’d think, right? We prepaid fuel and had the car for 36 hours total. If still had half a tank of gas when it broke down on us so mileage wise, from the mileage when we got it to when the engine melted down, they could easily have seen there was no way we’d gone through a whole tank, filled it with diesel and then drove through half a tank of that. But even so, they tried it and it spent 3 weeks in “investigations” before they said “we have agreed to cover the damage” like it was a favor. I swear these companies are just trying anything hoping someone is hassled enough to just pay it rather than fight. Took my husband hours on the phone to try and deal with the mess. [/quote]
Are they still claiming diesel was in the car when they agreed to cover the damage? Or did they have a new excuse?[/quote]

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