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[quote=Anonymous]We’re currently stuck in Italy. We arrived without any issue.  A few days before our return from Florence, I received an email that our flight home had been moved from 10:30 a.m. to 6:05 a.m.  The Florence airport doesn’t open until 5:00, so I set the alarm for 4:00 a.m., only to wake up to a text stating that our flight had been canceled but they would be reaching out shortly with alternative arrangements.  I immediately called United.  After being on hold 20 minutes, spoke to someone who asked several questions before telling me he didn’t work on international flights (annoying bc the first thing I did was explain that we were in Florence, Italy).  Transferred me and I was on hold another 15 minutes before the United rep told me they had transferred our ticket to Lufthansa and no longer could help.  I then called Lufthansa and was told I needed a confirmation number but the only confirmation number I had was from United.  Called United again and they gave me the Lufthansa confirmation number.  I went online with this new confirmation number only to find out that our newly scheduled flight on KLM was departing in 10 minutes.  I had never received a text, email or any notice that we had been put on a new flight.  Apparently, this was due to the fact that the airlines’ systems don’t communicate with each other.

We were rebooked for a flight 4 hours later.  While waiting to board after now being at the airport for 6 hours, they announced that due to wind/weight issues, they had to remove 25 of us from the flight.  Unfortunately, we were selected.  We waited in line to be rescheduled for 3 more hours only to be told there are no available flights with room for 4 people until two days later. We’re in Economy Plus, but there were passengers in first class that were taken off the flight with us and has the same issues rebooking.  I think they only way to avoid this is by traveling private.

We better not have issues getting off tomorrow or I’ll lose my mind![/quote]

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