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[quote=Anonymous]We got tickets. We joined with friends and tried for the verified sale. If any of us got a code, we would try for tix for ourselves and our friends. My daughter and I both got codes for different dates and friends didn’t. The whole process was complete mismanaged by TM. In short it was a horrible sh*t show. It took 5.5 hours to get tix to one show and that was where we weren’t knocked to the back of the line due to TM’s screw up. We then had to wait again and we weren’t done until we’d been trying for Va over 5.5 hours. It was unnecessarily stressful and I was in a position to get work down while keeping my eye on the line in the online queu. We should get a refund of some of the fees. No way TM is using their fees to improve their business or upgrade their servers. I’m grateful we have tix.  I feel really bad for all the people who not only didn’t get tickets but feel like the process was messed up. It was and I blame TM not Taylor Swift. Their job was to efficiently manage the buying process. They completely f’ed it up and the Antitrust division of DOJ never should have let them cement their monopoly power. [/quote]

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