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Travel Discussion
Reply to "United just randomly reassigned my seats"
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[quote=Anonymous]Yes, this happened to us, on a direct flight to Hawaii. We checked our reservations regularly and my husband noticed the change the night before, he called immediately, and was told that no change could be made until we were at the gate. Then at the gate, the gate agent was very slow to try to make any changes. Our son was 7 at the time and it was a ten hour plus flight. This was business class, and I'm sure no one wanted to pay for business class to Hawaii and randomly sit next to a child for ten hours. Finally the gate agent got someone to change so our child could sit next to my husband. I understand things change but the airline should be able to keep a child under 10 next to one of the adults on the same reservation. Our kid is 10 now and while it wouldn't be ideal, he'd be fine sitting by himself. But at 7 on that long of flight? Sorry but no.[/quote]
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