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Travel Discussion
Reply to "VRBO won't refund Sanibel stay for next week"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]OP here. I can't find any info on the condition of the development I was going to stay in to judge its condition after Ian but I did find this video of a neighboring condo (~250 yards down the beach from my booking, which was also beachfront): https://www.reddit.com/r/Sanibel/comments/xtvlde/footage_of_sanibel_siesta/ As to the contract, I can't even find an actual legal contract on VRBO for my booking. Does anyone know where on the website it is? All I see are the "cancellation policies" which is the standard "60 day policy": - 100% refund of amount paid if you cancel at least 60 days before check-in - No refund if you cancel less than 60 days before check-in Where is the actual rental contract? I don't have it in my email from when I made the booking either. Even if I go to make a new booking next year, at no point in the checkout process do I see a link to the actual contract (obviously I am not finalizing the checkout process). I can find the general VRBO terms and conditions, but they relate to the VRBO platform and have nothing to do with the actual rental contract itself: https://www.vrbo.com/legal/terms-and-conditions[/quote] There is no VRBO "contract." If the owner has his/her own contract incorporated into their listing you are given a chance to see the contract and then agree to it when you make your booking. If the owner has no contract (other than their listed cancellation policy) that you agreed to when booking then each party is on their own as to whether a refund is appropriate. IN that circumstance the credit card company would seem to the entity that would make the ultimate decision.[/quote] I am a 17-year VRBO owner and this post is exactly right and it is also the reason that I have my pwn Rental Agreement that every VRBO tenant signs via DocuSign so that the exact terms of our respective obligations are clearly spelled out. In my rental agreement, I am contractually obliged to provide a fully habitable home otherwise I have to refund the rent. [/quote] lol dumb, why would you make your own rental agreement that puts the owner at full risk., its also against the terms of service for airbnb and vrbo so if something goes wrong you are going to have a mess[/quote]
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