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Sports General Discussion
Reply to "What would you think of this response from a personal trainer?"
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[quote=Anonymous]^and, if the second scenario occurs, you could always send her a text like, "thanks for your help! I really enjoyed your sessions but have decided to switch to someone with a a more flexible scheduling policy! Hope you can understand- thanks!" That will send the message and perhaps she won't be so greedy/sneaky in he future. I think it's totally crazy she didn't tell you and tried to slip it past you. she should have at least said "that's fine, but I do have the 24 cancellation policy so I will have to charge you!" And you would have had the chance to backtrack and figured out a way to make the session. It shows pretty bad customer service on her part[/quote]
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